About us

Who we are

Professional IT & Cartridge Support (known as PiCS) is an IT Support services provider that was established in April 2015 by owner Liesel Heyns; after the acquisition of an existing IT company that has been operational for a number of years. We offer a full range of services, including:
IT Services & Support,
Internet Provider services,
Hardware & Software sales,
Toner & Ink Cartridges,
Technical division for all maintenance and repairs,
Collection & Delivery

Our mission

Our mission is to provide excellent service to our customers. We believe that the little things matter, and that personalised service still make the difference. We are committed to finding solutions for every problem and thereby strive to build long term synergistic working relationships with our clients.

Ray - Senior Printer & Cartridge technician

Quentin - Senior IT Technician

Liesel -  Business owner

Printers & Cartridges


  • Remanufactured Toner Cartridges
  • Original Toner & Ink Cartridges
  • Compatible Toner & Ink Cartridges



  • Sales of new laser jet, inkjet and dot Matrix printers
  • Printer setup and installations
  • Servicing of printers
  • Repairs to printers by qualified printer technicians
  • We offer a collection & delivery service

IT Support

We offer a range of services including:

  • Hardware, Software and Consumable sales
  • IT accessories and peripherals sales
  • Point of sale equipment
  • Fully equipped workshop for servicing and repairs
  • On-site desktop support
  • Internet and Hosting services provider
  • Setup & Installations for office or home
  • Virus and malware removal
  • IT and Network setup
  • CCTV Installations
  • Collection & Delivery
  • Our technicians are trained and qualified.


Contact details

Printer & Cartridge

Contact person:



Ray Nel



IT department

Contact person:




Quentin Erasmus



081 487 4922






041 364 2946


51 Mangold Street

Newton Park

Port Elizabeth

Business owner

Contact person:



Liesel Heyns


083 447 5388



Drop us a line...

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